HOW TO USE JAPAN RAIL PASS

JAPAN/JAPONSKO - Japan Rail Pass HOW TO USE JAPAN RAIL PASS

THE WAY TO USE THE JAPAN RAIL PASS

 

STEP 1 - IF YOU KNOW WHICH PASS TO PURCHASE

PLEASE SEND YOUR REQUEST BY EMAIL TO osbm@carrow.cz (WE DO NOT ACCEPT RESERVATION BY PHONE)

PLEASE MENTION:

1) FULL NAME(S) OF PERSON WHO USE THE JAPAN RAIL PASS - SAME AS PASSPORT

2) YOUR MOBILE PHONE NUMBER & EMAIL ADDRESS

3) TYPE OF JAPAN RAIL PASS INCLUDING LENGTH AND CATEGORY(ORDINARY OR GREEN)

4) PAYMENT METHOD - BANK TRANSFER OR CREDIT CARD(VISA/MASTER)

5) DELIVERY ADDRESS IN PRAGUE OR MAILING ADDRESS IN CZECH REPUBLIC OR IN EUROPEAN UNION

STEP 1 - IF YOU DO NOT KNOW WHICH PASS TO PURCHASE

PLEASE SEND YOUR REQUEST BY EMAIL TO osbm@carrow.cz (WE DO NOT ACCEPT INQUIRY BY PHONE)

PLEASE MENTION:

1) FULL NAME(SAME AS PASSPORT) OF PERSON WHO USE THE JAPAN RAIL PASS

2) YOUR MOBILE PHONE NUMBER & EMAIL ADDRESS

3) HOW LONG WILL YOU STAY IN JAPAN AND WHICH CITIES/TOWNS TO BE VISITED

 

THEN, WE WILL REPLY TO YOU WITH OUR BEST SUGGESTION.

 

STEP 2

WE WILL REPLY TO YOU MOSTLY WITHIN 1 WORKING DAY INCLUDING THE ACCURATE RATE IN CZK/EUR.

 

STEP 3 - PAYMENT

IF YOU AGREED OUR RATE, PLEASE PAY THE FULL AMOUNT BY YOUR SELECTED PAYMENT METHOD BEFORE THE DUE DATE.

IN CASE YOU NEED AN ITINERARY FOR YOUR TRAINS, WE CAN CREATE IT WITH A SMALL SUPPLEMENT.

 

STEP 4 - IF YOU LIVE IN PRAGUE AND WANT EXCHANGE ORDER TO BE DELIVERED COMPLIMENTARY

UPON RECEIVING YOUR PAYMENT, WE WILL ISSUE THE EXCHANGE ORDER FOR JAPAN RAIL PASS AND CONTACT YOU(MOSTLY BY PHONE) FOR DELIVERY DATE & TIME.

STEP 4 - IF YOU LIVE OUTSIDE OF PRAGUE AND WANT EXCHANGE ORDER TO BE DELIVERED BY POST

 WE WILL ISSUE THE EXCHANGE ORDER FOR JAPAN RAIL PASS AND SEND TO YOU RIGHT AFTER RECEIVING YOUR PAYMENT.

WITHIN CZECH REPUBLIC WILL BE BY REGISTERED MAIL AND EMS TO EU COUNTRIES.

 

STEP 5 - YOU WILL RECEIVE THE EXCHANGE ORDER FOR THE JAPAN RAIL PASS

PLEASE CHECK IF EVERYTHING IS OK OR NOT. THEN, TAKE IT TO JAPAN. 

 

STEP 6 - ARRIVAL IN JAPAN AND EXCHANGING TO JAPAN RAIL PASS

PLEASE GO TO THE NEAREST OR CONVENIENT DESIGNATED JAPAN RAIL PASS EXCHANGE COUNTER.

YOU HAVE TO BRING:

1) THE EXCHANGE ORDER WHICH YOU BOUGHT FROM CARROW

2) YOUR PASSPORT

YOU HAVE TO TELL THE STAFF:

1) YOUR STATING DATE OF USING THE JAPAN RAIL PASS

 

STEP 7 - SEAT RESERVATION IS FREE OF CHARGE 

WE STRONGLY RECOMMEND TO CREATE AN ITINERARY(DATE, TIME AND WHICH TRAINS TO TAKE) BEFORE VISITING THE JR TICKET OFFICE.

GO TO THE ANY JR TICKET OFFICE AND MAKE SEAT RESERVATIONS BY SHOWING YOUR JAPAN RAIL PASS AND YOUR ITINERARY.

WE STRONGLY RECOMMEND TO RESERVE THE SEATS OF SANYO SHINKASEN BETWEEN SHIN-OSAKA AND HAKATA. GREEN CAR PASS HOLDER MUST RESERVE YOUR SEATS BEFORE RIDING THE TRAINS.

PLEASE NOTE THAT NOT ALL STATIONS ARE EQUIPPED WITH TICKET OFFICE(YOU CANNOT RESERVE BY AUTOMATIC TICKET MACHINE).

 

STEP 8 - TAKING THE TRAIN

GO TO ANY JR STATION AND TO THE ENTRANCE GATE WHICH STAFF IS LOCATED.  GET THE STAMP OF FIRST USE.

JAPAN RAIL PASS HOLDER CANNOT USE THE AUTOMATIC GATE. PLEASE USE THE STAFF LOCATED GATE ALL THE TIME.  STAFF LOCATED GATES ARE LIMITED AND SOMETIMES BUSY. PLEASE ALLOW EXTRA TIME TO GET ON YOUR TRAIN.